Collection of Personal Information
We collect personal information from individuals in order to provide our products and services effectively. The types of personal information we may collect include your name, mailing address, telephone number, driver's license details (for identity verification if necessary), date of birth, email address, and other contact details. Additionally, we may collect relationship information, survey responses, feedback on our products or services, technical information, and information provided when using our equipment.
Methods of Personal Information Collection
We primarily collect personal information directly from individuals through various channels, such as phone calls, written correspondence (letter, facsimile, or email), electronic subscriptions, and face-to-face interactions. We may also collect personal information from third parties, including companies you work for or credit reporting bodies.
Purpose of Collection, Use, and Disclosure of Personal Information
We collect, use, and disclose personal information for specific purposes related to providing our products and services, conducting our business, and complying with legal obligations. These purposes include completing transactions, conducting marketing activities, delivering customer and account services, fulfilling contractual obligations, complying with legal requirements, and improving our products and services. We may disclose personal information to related entities within the United Rentals Group, service providers, contractors, financiers, debt collection agencies, credit reporting bodies, and other parties as permitted or required by law.
Storage and Security
We take reasonable steps to ensure the security of personal information we hold, including credit information and credit eligibility information. We implement physical, technical, and administrative safeguards to protect personal information from loss, misuse, unauthorized access, alteration, or destruction. Personal information is stored on secure servers, and we maintain physical security measures to safeguard records containing personal information. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
We may use personal information to inform individuals about new products, services, and marketing initiatives if they have opted in to receive such communications. We respect your choice to opt out of receiving marketing materials, and we provide easy unsubscribe options for electronic communications.
Access and Correction
Individuals have the right to request access to their personal information held by us. We strive to provide access to personal information in a timely manner, except in certain circumstances permitted by law. If personal information is inaccurate, incomplete, or outdated, individuals can request its correction, and we will make reasonable efforts to update the information.
Cookies and Website Analytics
We are committed to addressing privacy concerns promptly and transparently. If you have any concerns about the handling of your personal information, please contact us, and we will investigate and resolve the issue according to our internal complaints handling process.
Disclosure to Overseas Recipients
We generally do not disclose personal information to overseas recipients. However, in limited circumstances, we may disclose personal information to related bodies corporate in Hong Kong, Indonesia, Europe, and New Zealand, in compliance with relevant Australian Privacy legislation.
Tradecorp International Pty Ltd
Unit 2 Number 33 Sanders Street Upper Mt Gravatt
We are committed to safeguarding your privacy and ensuring compliance with Australian Privacy legislation.